On the basis of machine learning, AI technology has been applied by Synergy Translations for some of its translation projects. The process of AI-aided translation followed by human editing has been used to ensure that the translation meets the relevant quality criteria. Data importing and model training are key to the success of AI-aided translation.

In what circumstances would you need AI-aided translation?

1. AI-aided translations is appropriate for projects that have higher requirements on the delivery period and workload but lower expectations in terms of quality. If you need to have big chunks of text translated within a short period of time, MTPE may be optimal for you. However, your consent is the prerequisite to this solution, which could double the error rate if considerable work has to be completed very quickly. Nevertheless, we incorporate multiple measures to mitigate quality problems in the completion of contingency tasks, which includes the selection of key team members who will take charge of the project, making full use of the time by assigning supervisors to manage the workflow while increasing the frequency of monitoring in workflow management.
2. AI-aided translation is also suitable for clients who plan to only allocate an extremely limited budget and whose requirements for quality aren’t particularly high. If you plan to simply allocate an extremely limited budget to the project and agree to decrease the quality requirement slightly, we may recommend the use of AI-aided translation.

Will we charge for human translation services but employ AI-aided translation instead?
Our mission has always been to demonstrate "integrity" and "diligence," which remain critical elements in everything we do. We're committed to the highest-quality translation services for our clients, and client satisfaction is the greatest reward. Any use of AI-aided translation will only occur upon the customer's consent, and the charges incurred will be in accordance with that type of service. To ensure the greatest integrity of transaction, the requirements for the prohibition of AI-aided translation have been incorporated into our internal rules for personnel management and performance evaluation.